How to Use Video Calling for Clienteling for Your Jewelry Store

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When it comes to selling jewelry, the experience needs to be as tangible as possible. Prospects need to see, inspect and admire the jewelry up close. But when it comes to selling jewelry online or when client's cannot come into the store, how can you bridge that gap? 

Video calling is one of the best ways to showcase your jewelry to potential clients who can’t physically be at your brick and mortar store. The right video calling setup can also help with your client attraction and retention efforts in ways that in-store promotions can’t. 

Here’s how: 

In-Store Shopping Convenience

The right video calling option allows you to deliver a store-like shopping experience for customers no matter where they’re located. With crisp video and audio, your potential client will enjoy the same high level of customer service your business is known for. This allows you to focus on all the benefits of the piece or pieces you’re showing, without having to switch from a variety of apps or programs. 

Seamless Payment Options

The right video platform will also make it seamless and simple to walk a potential customer through the sales process from start to finish, including accepting payments with no fees from the sales made during your calls. This lets you concentrate on all of the unique benefits and beauty of each piece without worrying about added fees and charges eating away at your profits. 

Nothing to Download

One of the biggest causes of friction when doing video calls with clients involves them having to download apps or third party programs and set them up just to be able to access a call. The ideal video calling platform for jewelry sales ensures there’s no need to download any third party programs nor use any other platform in order to host the call or even schedule the appointment. 

Access to Shared Data

Last, but certainly not least, the best jewelry sales video calling platform should give you access to the client’s shared data including their appointment time and date, delivery address, phone number and email address which can all be sent automatically to your internal system or CRM. 

As you can see, having the right video calling platform for your jewelry store can make all the difference in helping to attract, convert and retain customers. However, before you rush off and invest in the latest and greatest video calling platform and equipment, take a look at what GemFind Digital Solutions’ Video Call service has to offer. 

With pricing as low as $175 per mobile phone, you can now give clients and prospects alike an in-depth, personalized experience while leveraging the latest advances in marketing and sales technology. The best part is, you can schedule a complete walkthrough demo with our team at a time that’s convenient to you. Let us show you how you can grow your sales, boost your profits and connect with more customers through your clienteling efforts through the latest in video calling technology.

Contact us today or book a demo now to learn more!

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