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By Richard Dalglish JCK Online March 29, 2010
 Award-winning jewelry designer Genevieve Yang, who's 23, recalls the time she took some friends to see jewelry at a high-end department store. "They're like crawling out of their skin because of the attitude that's portrayed," she says of the treatment she and her friends received from snooty sales personnel. >>>
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Increase sales in 2010
Sell More Through Virtual Inventory
1. Manufacturers and Diamond Dealers upload their merchandise to GemFind.net
2. Retail Jewelers will select from the Manufacturer's or Diamond Dealer's inventory and markup the merchandise...
3. Retail Jewelers will link to GemFind's search engine and showcase their selected Virtual Inventory on their own websites...
4. Consumers visit websites and purchase the Retail Jeweler's Virtual Inventory.
Virtual Inventory gives:
1. Manufacturers and Diamond Dealers the opportunity to sell more to Retailers....
2. Retail Jewelers the ability to sell something they don't have in their stores...
3. Consumers the ability to view the merchandise at a local jeweler or to buy online...
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Rio Tinto Executives Face Lengthy Jail Terms in Bribery and Commercial Secrets Affair
By Michelle Moshelian
; Israeli Diamond Industry March 29,2010
Four Rio Tinto Shanghai employees, who have been detained since July 2009 on charges relating to receiving bribes and stealing commercial secrets, are facing lengthy jail terms following their sentencing at a Shanghai court this week.Stern Hu, a Chinese-Australian executive who headed Rio Tinto's iron ore operations in China, is expected to serve 10 years in jail. >>>
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| Study: Most browse multiple sites before buying National Jeweler March 29, 2010
Cambridge, Mass.--A new survey found that 78 percent of consumers use two or more online channels to browse, research and purchase products outright, but a full 39 percent still visit the store to touch and feel the product before they buy. The survey, conducted by the Cambridge, Mass.-based Art Technology Group, concluded that merchants should offer more information on their Web sites in order to increase online sales and to make communications that are generated by their Web sites more efficient.>>> |
| What jewelers say about GemFind
"I would like to express my sincere appreciation to Gemfind for the fine job they did in developing my new website. I personally had very little knowledge in the computer industry, and with the help of Anthony Arechiga of Gemfind, I have a full running and successful website. Anthony was good enough, and patient enough, to help me through not just developmental problems but also guiding me through simple computer challenges. I would recommend Gemfind to anyone, at anytime for a solid, professional website development program."
-Mark VanBerschot,
President Of My Diamond Experience(MDE)
(630)355-8168
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What can diamond empire De Beers teach us about social media? By Roe Kalb The Israeli Diamond Industry Blog March 25, 2010
We've all heard that diamonds are forever and that the little sparklers are a girl's best friend, but did you know that diamonds are worth only a fraction of what consumers are asked to pay for them? How is it that one company manages to keep convincing us that diamonds are so valuable? >>>
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BaselWorld 2010: More Buying, `Vintage´-Style Watches
By William George Shuster JCKOnline March 25,2010
BaselWorld 2010 closed Mar. 25 with 100,700 trade visitor/buyers (up 7 percent) from 100 nations and an upswing in orders.Industry officials and exhibitors see both as signs of a business revival after two years of global recession.There were more U.S. buyers. "We welcomed more customers--especially from the USA--and received many more orders," said Karl-Friederich Scheufele, co-president of luxury watch and jewelry maker Chopard. >>>
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Ten steps to better customer service
Professionall Jeweller March 22,2010
1. Recruit and train the right people
People with the right attitude are essential to building a successful customer service approach - hire for attitude, train for skills should be the maxim. Once in place, consider formal customer service qualifications for all staff such as the Institute of Customer Service professional awards.>>>
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Jewelry Trends at the 2010 Kids' Choice Awards
By Carly Wickell, About.com Guide
 The Kids' and Teen Choice awards are two excellent places to take a look at more casual jewelry trends than we see at the Academy Awards, Golden Globes, Emmys and other similar red carpet events. And I love it that the guys tend to wear jewelry that's actually visible -- mostly pendants and bracelets.>>>
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| Composite rubies: What jewelers need to disclose
By Suzan R. Flamm National Jeweler March 25,2010
Consumer confidence is easier to lose than gain, and most jewelers know that building trust means fully disclosing key product attributes to their customers. A recent complaint* received by the Jewelers Vigilance Committee involving a "composite ruby" helps illustrate this point. >>>
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Motivation
By Brad Huisken Expert Business Source March 26,2010
Have you ever been asked what your primary motivation is or what motivated you to complete a particular task? How do you answer that question? My guess is that you often think for a minute and either come up with an answer that people want to hear or you simply say I do not know why I did that.>>>
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Nomad's Land: Bring on the Baubles, Bangles & Beads
By Cynthia Sliwa JCkOnline March 22,2010
 For every trend, there is a countervailing trend. The polished professional look seen in the return of menswear-inspired pantsuits for women and the accompanying business-appropriate accessories will not be everyone's cup of tea. For those who spend their hours in environments and activities with less restrictive dress codes, there is a current style option that allows creativity to soar. The March 2010 issue of Marie Claire magazine calls this option "Nomad's Land." >>>
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9 ways to get your business in trouble using email
By Suze Bragg Expert Business Source March 29,2010
 As more and more companies turn to email as a way to communicate with their customers, many are finding headaches along the way. Unlike direct mail pieces that arrive in mailboxes, emails are considered to be a more private form of communication and have different rules (and laws). Here are 9 ways to get your business in trouble with email: >>> |
| 'Christmas in July' not a bad idea, study shows National Jeweler March 24,2010
Stevens, Pa.--The majority of consumers start their shopping well before Black Friday, a new study reveals, lending credibility to the suggestion that retailers hold creative events that encourage shopping all year long. According to "Gifting Report 2010: The Ultimate Guide to the Consumer Gift-Giving Market," a new in-depth report from Unity Marketing on gifting patterns and behavior, two-thirds of all shoppers who give Christmas gifts started their shopping for Christmas 2009 before Thanksgiving.>>>
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