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GF Weekly Newsletter November 17, 2009 |
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What's New?
Are you ready?! It's that time again. Knowing how much of your business hinges on the holiday season, do you think you have prepared enough? Are your employees ready? What numbers do you need to make to be satisfied with your results? Are you on top of the trends?
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Survey: Jewelers rate tops in customer service
National Jeweler November 16,2009
 Washington--Retailers that sell jewelry ranked among the top 10 finalists selected by shoppers for their outstanding customer service, according to the annual National Retail Federation (NRF) Foundation/American Express Customers' Choice survey, conducted by the NRF Foundation, the research and educational arm of the NRF. >>>
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JCK Special Report: Customer Letters Get Automated
By Paul Holewa JCK Online November 16,2009
It can cost as much as $20 to send a letter to a customer, mostly because of organizational and administrative time, plus production expenses. Nancy Schuring, the owner of Devon Fine Jewelry, Wyckoff, N.J., has decreased those costs, even while making customer letters more personalized. She does so through LetterMatics, a system she and her fiancé, Joe Portale, developed with help from friends in software development. >>>
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| Steppin' Out With My Baubles
By Debbie Yonick colored-stone.com
 When the economy turns down, people look up to Hollywood for escapism. And the 61st Annual Primetime Emmy Awards in Los Angeles on September 20th presented Americans with a particularly glamorous retreat from reality when a wide range of gems from emeralds and sapphires to coral and quartz captured red carpet attention as frequent walk-ons. >>> |
Solid gold buying increases, sale of jewellery decreases
By: Diamond World News Service November 16,2009
 The rising prices of gold seem to keep the investor interest alive, but give no relief to the gold jewellery retailers. Purchase of gold as an investment is on the rise, as reports say there is a 15-20 percent increase in sale of solid gold. It was reported in a leading media that MMTC sold gold coins at Rs 18,155 for 10grams. >>>
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JOIN GEMFIND TODAY >www.GemFind.net |
By Lorraine DePasque National Jeweler November 13, 2009
 The jewelry industry and the economy aren't the only things that look off balance and unfamiliar these days--so, too, does the very shape of the new jewelry being designed. Depending on one's bent, there are several ways to describe jewelry's newest silhouettes. Sci-fi buffs might say pieces look like shape-shifters, kids could call them bubble-like, and architecture aficionados may assert that they're Gaudi-esque. >>>
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| The Diamond Jewelry Treasure of Bernard Madoff is Gone By Roe Kalb Israeli Diamond Institute November 16,2009
What a shame. A crowd of 50 gathered around to get a look at 14-carat diamond earrings (sold for $70,000), a platinum, diamond and emerald bracelet, as well as nearly 200 other items, as U.S. Marshals prepared for an auction from the estate of convicted Ponzi scammer Bernard Madoff. >>>
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10 things not to say when firing an employee
By Jonathan A. S egal BusinessWeek November 13, 2009
 Since January, more than a million jobs have been cut in the U.S. Although the pace of layoffs has been declining, the downsizing is by no means over. Job cutting is never easy, but it often becomes progressively harder as we go deeper into an organization. At the beginning, employers may be able to lay off only weak employees they might have considered letting go anyway. >>>
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Fall and Winter Jewelry Trends
By Carly Wickell, About.com
Fall and winter jewelry is trending towards bold, asymmetrical designs with lots of texture, and in colors that are often drawn from nature. Woods with visible grains are being used to make showy beads, and "striped" stones (like agate) are popular for adding visual texture. Overall, components may be mixed, but color and texture are both key elements in current designs.>>>
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Reap the Rewards of Ethical Selling
Jewelers Of America Tips to Thrive November 09,2009
Jewelry is a high-end product that has an emotional connection to consumers. As a jewelry professional, you need to be sure that connection is protected and never taken for granted. That's why responsible business practices are so critical to your business. David Peters, resident education and management expert for Jewelers of America, notes that being ethical is a fundamental part of being a jewelry professional. >>>
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Guide to Calculating Your Advertising Budget By Elaine GrantS Business.com November 12,2009
 When you're running a small business, some expenses are straightforward: you know what it costs for electricity, rent, and insurance. But ad budgets are notoriously hard to calculate, no matter whether you view advertising as an expense (if so, you're in the "necessary evil" camp) or an investment (the "critical profit-producing activity" camp). Luckily, the Web offers a variety of resources and budget calculators that will help you figure it out. >>>
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 GemFind Jewelry Online Tool Kit Ring Builder TM Let your customers design their own rings www.ringbuilder.com |
| Drawing Security-Spooked Customers Into the E-Commerce Fold
By Vivian Wagner E-Commerce Times November 11,2009
 There's a huge base of potential customers online every day who look but don't buy. These are consumers who use the Internet to research their shopping decisions but not to make transactions. In most cases, security fears are to blame. What can e-tailers do to reassure these squeamish shoppers that buying from them is just as safe as making a purchase at a brick-and-mortar store?>>>
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