GemFind: Diamond Search, Web Development, JewelCloud , ring builder, stud builder, pendant builder 2009-09-01

National Jeweler                                 August 26, 2009

We need to focus on bridal," is something I often hear independent jewelers say, and while they are correct, few are up to  the challenge. Let's face it: There are basically two demographics all fine jewelry stores should pay attention to: bridal (first- and second-time nuptials) and 50-plus females (and men, if you carry watches). >>>

Belgium, and more precisely Antwerp, has been the world's center of diamond trade for the past 500 years or so. There are four diamond bourses operating in the city, one for bort and three for gem quality goods. Throughout the years it lost its dominance at times only to regain power later on. >>>

By Shari Waters                        About.com  

We all know that a positive tone and language are highly important when it comes to good customer service, but many retailers still use phrases that may give the wrong image and negatively impact our customers' shopping experience. The following phrases used in a customer service setting can kill a sale and possibly lose a customer. Here are some sayings retailers should avoid. >>>

There will be as many as 10,000 retail store closures by the end of 2009, according to corporate consultancy Grant Thornton LLP.
Its "Reviving Retail: Strategies for Growth in 2009" report highlights the fact that the success of online retailers combined with consumers' adoption of private label has greatly impacted businesses.>>>

Each time a jewelry sale is made, there is an unspoken agreement between the jeweler and the customer--often called a warranty--which indicates that the merchandise sold meets a certain, expected standard of quality. The warranties that govern the sale of jewelry are grounded on common-sense expectations,...>>>